Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center

Type In Your Question

Resolved:

The issue with UPace regarding Personal Training and Wellbeing sessions has been resolved, and any items paused during the sync have been resynced. We have added a process to reduce the impact of large-scale syncs going forward.

Featured portals

  • IT Service Desk

    Welcome! You can raise a request for Incident management using the options provided.

  • People & Culture Help

    For all UKG, Recruiting, and Training questions or any other P&C request, please click here

  • Ask a Business Partner

    Connect with a Business Partners for questions/concerns related to employee relations, policies, performance management, reasonable accommodations, Contractors, and performance reviews.

  • Project Evaluation Team

    Welcome! You can raise a request for Project Evaluation Team using the options provided.

  • Purchasing

    For questions relating to Purchasing, Basware and Vendor Requests.

  • CRM & Integration Help

    Welcome!
    If you're looking for help with CRM & integrations, you're in the right place!
    A customer management system (CRM) integration simply means connecting our CRM (TractionRec & Salesforce) with other tools our organization uses—like Alaris, Booking Ninja, CampDocs, Upace, and more. This helps everything work together smoothly, so our team and members have a better experience.

    What is an integration?
    An integration connects different apps or systems so they can work together and share information automatically. In our case, the integrations would integrate within Traction Rec/SalesForce, so Upace, Booking Ninja, etc.

    Are you looking to stay connected to all things CRM & Integrations related and be in the know?
    👀 Follow our CRM & Integrations Page on the DMC Hub.

    Did you forget about where the Traction Rec's Knowledge Library is?
    Check out the Traction Rec Topic Catalog

Suggested forms

  • Get IT Support in IT Service Desk

    Get assistance for general IT problems and questions.

  • UKG Ready Questions in People & Culture Help

    Mass Manager Changes, Reporting, Cost Center Updates – Locations, Mobile App, System/Data Cleanup, Certifications, System Projects, HR Actions, Timeclock, Account Unlock

  • Talent Acquisition in People & Culture Help

    Applicant Questions, Requisitions, New Hire Checklists, I9’s, Hiring, Offer Letters, Referral Bonus, Background Check, Volunteers

  • GreatAcademy in People & Culture Help

    GreatAcademy is our new home for online risk and safety trainings

Powered by Jira Service Management
{"xsrfToken":"e1464925cc3d771ab5cb7a07bf0c6920d4f312cd_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/815c36bd-b7df-4276-b5c1-ec3b5d6cd6fe/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlY2VhZjIyZS05MmU4LTQ5YTYtYTdlNy0xNWMwOTFiZTkxODYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgxNWMzNmJkLWI3ZGYtNDI3Ni1iNWMxLWVjM2I1ZDZjZDZmZSI6WyJyZWFkIl19LCJleHAiOjE3NzI4NDMwNjEsIm5iZiI6MTc3Mjg0MjQ2MX0.ZgMrSqxLE4Hb3-wX2MSpIZAokb-umlXbrwDCYW04W44&client=eceaf22e-92e8-49a6-a7e7-15c091be9186&mode=fit","logoId":"815c36bd-b7df-4276-b5c1-ec3b5d6cd6fe","isLogoAvailable":true,"helpCenterTitle":"Type In Your Question","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Resolved:","userInitialAnnouncementMessageWiki":"<p>The issue with UPace regarding Personal Training and Wellbeing sessions has been resolved, and any items paused during the sync have been resynced. We have added a process to reduce the impact of large-scale syncs going forward.</p>","translations":{"en-US":{"helpCenterTitle":"Type In Your Question","sharedPortalName":"Help Center","announcementHeader":"Resolved:","announcementMessage":"The issue with UPace regarding Personal Training and Wellbeing sessions has been resolved, and any items paused during the sync have been resynced. We have added a process to reduce the impact of large-scale syncs going forward.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ynorth","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e1464925cc3d771ab5cb7a07bf0c6920d4f312cd_lout","baseUrl":"https://ynorth.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ynorth.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"eceaf22e-92e8-49a6-a7e7-15c091be9186","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f001796f0c8247b88ca0c4085f7c4489","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://ynorth.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}